Radical candor stems from Scott's conviction that interpersonal relationships are the currency of management. 'They determine whether you can fulfill your three responsibilities as a manager: 1) to create a culture of guidance (praise and criticism) that will keep everyone moving in the right direction; 2) to understand what motivates each person on your team well enough to avoid burnout or boredom and keep the team cohesive; and 3) to drive results collaboratively,' she writes. 'If you think that you can do these things without strong relationships, you are kidding yourself.'
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