We all know that collaboration can be difficult at the best of times, especially in commercial relationships where it is so easy for buyers and suppliers to fall into conflict. In this presentation, Walter explores a real-life case study where delivery teams from both the buyer and supplier tried to collaborate to make the commercial relationship work, despite the significant hurdles created by the contract, their own organisations and senior management. We look at the obstacles they faced and how they sought to overcome them, including;
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