Research shows that value derived from contract management varies across the term of a contract. Too often mutual derived value falls fast as soon as the end is nigh! Jo Shoppee and Karen Wong will talk about the range of actions they have taken to buck this normal value crash. Key areas being:\r
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The culture and values of the contract management team;\r
The role of creative and innovative thinking needed to keep the value delivery continuity; and\r
The redefinition of what success looks like when the end is nigh.
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