Privacy Policy

WorldCC collects Personal Data and Anonymous Data from you when you visit our site, use or participate in our services or when you send us information or communications.

"Personal Data" means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any information about you that is associated with or linked to any of the foregoing data.

"Anonymous Data" means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons.

Sometimes you provide us with data and sometimes data about you is collected automatically.

Below we describe when and how we collect data.

You Provide to Us

When you register for a membership with WorldCC or when you choose to use or participate in the various services that we offer, we collect the following types of data:

• Name
• E-mail address
• Company
• Job Title
• Country and City of residence

We also collect other types of Personal Data that you provide to us voluntarily, such as:

• Secondary email address
• Telephone number
• Postal Address
• Zip/postal code

If you choose to sign up for any pay services, we may collect financial data from you, such as:

• Billing Address
• Bank Account Number
• Sort code
• Credit or Debit Card details

We Collect from You

To make our services more useful to you, we may use technological means to collect Personal Data from you, including

• Your Internet Protocol (IP) address
• Login information
• The Uniform Resource Locator (URL) you just came from
• The URL you go to next
• Your browser type

An "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases, your IP address stays the same from browser session to browser session; but if you use a consumer Internet access provider, your IP address may vary from session to session. We track IP addresses solely in conjunction with Cookies to analyze our web page flow.

We also collect data on how you use WorldCC, such as:

• Your URL clickstreams (the path you take through our site)
• Products and services that you have viewed
• Page response times
• Download errors
• How long you stay on our pages
• What you do on those pages, how often and other actions

We may create Anonymous Data records from your Personal Data by excluding information that makes the data personally identifiable to you. We use this Anonymous Data to:

Perform statistical analyses of user behavior so that we may enhance the content of our services and improve site navigation
Report results of surveys and research that we have undertaken
WorldCC may use and disclose Anonymous Data to third parties.

We use cookies and we ask you to expressly consent to our use of cookies. Unless you adjust your browser settings to refuse them then we will issue cookies whenever you engage with WorldCC.

"Cookies" are small pieces of information that a Web site sends to your computer's hard drive while you are viewing a Web site. WorldCC uses both session cookies (which expire once you close your Web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our site. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can disable this function by changing the cookie profile on your computer's web browser. If you disable your cookies, however, you will not have access to member-only sections of this site, which require login. WorldCC does not store any Personal Data in cookies on your computer.

Data protection law means that we can only use your data for certain reasons and where we have a legal reason to do so. Here are the reasons we process your data:

To provide you with a customized experience

• Personalizing your WorldCC web page
• Processing your answers to surveys/quizzes to provide you with tailored information,

To provide services to you

• Sending the WorldCC Newsletter
• Sending communications about webinars, research, events or other interesting WorldCC services
• Processing payments
• To notify you about updates to our website and services
• To respond to your requests
• To provide advisory services, learning and certification programs

We do not sell, trade, or rent the Personal Data collected from our services to third parties.

Sometimes we use third parties to support us in providing services to you. It may be necessary to share your Personal Data with those third parties so that you receive the services requested and that they work well. These third parties are required not to use your Personal Data other than to provide the services requested by WorldCC.

If you send a testimonial to us, we may ask you whether we can post it on our site and attribute it to you by posting your title and name next to your testimonial.

We offer you choices regarding the collection, use, and sharing of your Personal Data. You may proactively make such choices by logging in to the site and visiting 'My Home'.

When you become a member of WorldCC by registering on our site, we will ask you what type of communications you wish to receive from us. You can give consent to receipt of these communications by checking the relevant boxes during the registration process.

If you opt-in to receive communications from us, we will periodically send you free newsletters and e-mails that directly promote the use of our site or our products and services. These communications may also contain advertisements for third parties.

You may access, review and change any of your contact information in your account online by visiting 'My Home'.  Please ensure that you update your contact information with any changes so that we have the most up to date information for you – we will periodically remind you to do this.

Should you decide to stop receiving further communications from us, you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the e-mail you receive, or by going to 'My Home'. We will keep basic information about you on our suppression list to comply with your request and to avoid sending you unwanted communications in the future.

If at any time you wish to re-subscribe to any communications from us, you may visit 'My Home', or email info@worldcc.com.

We retain information for as long as it remains relevant to its purpose (at our discretion) and for as long as required by law. Personal data that has not been used for 6 years, which will be determined by the last time it was used for access to www.worldcc.com, the Learning Management System, or WorldCC emails, will be placed into an archived state and retained for historical, statistical purposes.

We may be required to provide your Personal Data for legal reasons, for example, to comply with relevant laws or to respond to subpoenas or warrants served on WorldCC. 

WorldCC may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond; or (b) protect or defend the rights or property of WorldCC or users of WorldCC services.

You have the right to be forgotten by WorldCC. If you wish to exercise this right, you should contact dpo@worldcc.com.

WorldCC is committed to protecting the security of your Personal Data and we have physical, electronic and managerial procedures to safeguard and secure the information we collect.

We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure.

On most of our sites, WorldCC enables the use of Secure Sockets Layer (SSL) technology to provide secure communication over the Internet. SSL can be engaged by choosing to switch to SSL during any interaction in which you enter Personal Data.

We offer industry-standard secured-server transactions that encrypt your Personal Data when collecting your credit card information for online purchases. To verify that you have a secure server connection, look for the locked padlock symbol at the bottom of your browser window or in the URL bar, or check that the URL is prefixed by 'https'.

We store Personal Data behind a computer firewall, a barrier designed to prevent outsiders from accessing our servers. We also require you to enter a password to access your account information.

WorldCC protects your Personal Data from unauthorized physical access by storing your Personal Data in a controlled facility.

WorldCC limits access to Personal Data in electronic databases to those persons (including employees and contractors) in WorldCC's organization who have a business need for such access.

Please Remember:

Even though WorldCC has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used, or disclosed by unauthorized persons, you should know that it is impossible for WorldCC to eliminate all security risks associated with Personal Data.

• You provide Personal Data at your own risk
• You are responsible for the security of your username and password
• You should contact us immediately if you think your privacy has been breached

WorldCC welcomes your comments or questions regarding this Privacy Statement. Please e-mail us at: dpo@worldcc.com

For your information, WorldCC's head offices are located at: World Commerce & Contracting, 90 Grove Street, Ridgefield, CT, 06877 USA.

You can also contact us by phone on +1 203 433 5568 or
+44 (0)20 7096 2862

WorldCC constantly strives to adhere with data protection laws and the terms of this Policy, however, if you believe that we have failed in that effort, please contact us by e-mail at dpo@worldcc.com. We will do everything we can to address your concerns. If you feel that your complaint has not been addressed completely, you may escalate this to our Ethics Committee for further investigation. If we are unable to reach a resolution, then we will refer the dispute to the International Institute for Conflict Prevention and Resolution: https://www.cpradr.org

Well done for reading this Policy! If you have ideas on how we can improve what we have written, then we would welcome your feedback at dpo@worldcc.com.

We will post any changes that we make to the Policy on this page and of course significant changes will be notified to you by email.