Contracting professionals are only too aware of the fragmentations, the inefficiencies, the unclear roles and responsibilities and the distorted measurement systems that often contribute to the average contract value erosion of 9.2%. The extent of possible value erosion is directly impacted by contract complexity; its likelihood depends on the maturity of the controls and capabilities. And it is this correlation of complexity and capability that gives rise to a new concept – the contracting complexity framework and value erosion score.
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