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Latest Research

Research is at the heart of what we do. With over 20 years of dedicated research into commerce and contract management, our members benefit from our latest insights, leading practices and professional development programs. 

A recent survey of our membership revealed the following insights:

Explore our Research Library

Browse and gain insights from more than 200 research and analytics reports in our Research Library.

See all research reports

Participate in our latest surveys

Job Task Analysis Survey

WorldCC and NCMA are collaborating to ensure the next evolution of the Contract Management Standard® (CMS) —CMS4—not only captures the complexities of contract management globally, but also represents a balanced perspective from both the buy and sell sides, spanning diverse industries and geographies. 

A key part of this process, is the Job Task Analysis Survey. Your participation in this survey will be instrumental in shaping the future of contract management. The insights you provide will help us understand how contract management processes vary across sectors, regions, and roles, guiding the development of a standard that truly reflects the global and dynamic nature of this profession. 

Together, we can create a shared understanding that raises the profile of contract management worldwide. 

Conflicts and disputes

Our latest data shows that 1 in 10 agreements suffer from serious disagreements. That represents a major cost to your business - and we want to understanf why, and what you can do to reduce it.

You can discover the answers by participating in our survey on disputes and claims. Minimizing the potential for disagreements has never been more critical - and this research will equip you with strategies to reduce these issues and build more effective commercial relationships.

Your input is entirely confidential, and will not be shared.

How does your salary compare? Where are the best opportunities and the greatest rewards?

Research shows that Commercial and Contract Management roles are receiving increased executive attention. As the leading professional association in this field, employers and practitioners turn to us for the latest data on salaries and compensation packages. We are therefore inviting you to take part in our confidential annual Salary Survey.

Our survey will reveal the job roles and industries where satisfaction is highest, and it will also confirm any existing international variations. The data will be released to all participants as a consolidated report.

How can suppliers and governments build better contracting relationships?

The purpose of this survey, in partnership with University College London, is to investigate how governments make decisions about tendering for and managing contracts and how suppliers make decisions about bidding for and delivering government contracts.

The survey uses brief case-study scenarios to investigate how the public and private sectors develop productive working relationships and how those relationships vary across different geographic locations and industries.

Latest reports