Contract Management: Build Relationships in Business (MOOC)

Develop your contract management expertise through this free, massive open online course (MOOC) designed by contract management leaders.

Created in partnership with the University of Southampton, UK Cabinet Office, and Civil Service Learning, this in-depth course is completely free and accessible to all.

Learn to understand contract management processes, gain the confidence to develop new contracts and build successful business relationships.

Register

Program overview
What learners get
Program components
Resources

Investigate the world of business contracts

Struggling to understand business contracts at work? Try our free 3-week online course to understand contract management processes, gain the confidence to develop new contracts and build successful business relationships. Contracts are fundamental to business activities and relationships are fundamental to all contracts. Learn all about the intricacies of contract management today.

By the end of the course, you will be able to:

Explore what can go right or wrong in relationships
Debate how the rules and regulations that govern public and private sector procurement can affect behaviour
Identify ways you can ensure that what you buy (or sell) is what you and your customer / client really needs
Engage in a stakeholder analysis activity by sharing your own ideas and providing feedback on others
Explore your supplier relationships and compare what your fellow learners are doing more or less of than in your own organisation
Reflect on what actions you will now take to learn more about the course topics and take the lessons forward into your workplace

Who is this course suited to?

This course is designed for anyone who wants to better understand what is involved in commercial business relationships, and the process of managing contractual agreements.

It is suitable for those working in the public, private and third sectors.

Online, self-paced:

This 3-week online course is offered twice per year, you can register your interest here.
Access video lessons, articles, quizzes, and discussions
Each step takes just 5-10 minutes to complete
Work through materials at your own pace - recommended 3 hours per week
Join anytime during the 3 weeks and access recordings after the course ends
Hosted on FutureLearn's easy-to-use social learning platform
Earn a Certificate of Completion for a small fee

CPD: Participants earn a Certificate of Completion and 9 points toward World Commerce & Contracting Continuing Professional Development.